BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. And when the person finally speaks English she delibritly makes it sound so bad, she said **** but it sounded like jibber.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Metalteck is rude when you call them and ask for there warranty department, they even go to the extent of knowing you are speaking English and what seems to me they try and detour you by speaking French. They are no different than many American companies that have warranties that are not worth the paper they are written on. They are in Canada and think "big deal you are not in our country. Metalteck just ignores anything as far pertaining to there warranty and what you have proved to them. I also told them that I bought this in New Mexico which is in the desert where it had not rained for 4 moths and has so little humidity as well. The pictures I sent clearly show it was covered by the large enclosed canopy. They then said it can't be outside in the rain and did not want to warranty it. They told me to send in pictures and the receipt, which I did. I contacted METALTECH - OMEG on or around July 5th 2020 for warranty. That meant it was made when the plywood was not dried properly. The one in question was clearly used from "Green Plywood" The other platform next to it is fine, also made up from plywood. Shortly after the smaller platform that you stand on made of plywood de-laminated completely causing a huge safety issue, if you stand on it you will fall thru. Put out side under large enclosed metal canopy. Had to move out of the room to start on floor work. I purchased a Metaltech scaffold from **** ***** on Feb 10th 2020.
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